ENTOUCH Smart Building Solutions

Augmented Intelligence and Facilities Management: The Future of FM

Facilities Managers live in an exciting time. The focus of facilities management is shifting away from what historically has been reactive maintenance and towards a more proactive maintenance model that uses meaningful data to make informed decisions. Cloud-based analytics, the Internet of Things, efficiency standards, benchmarking of energy use and maintenance spend, and preventative maintenance now make up essential and critical parts of the facilities management toolkit, and the proper use of a combined approach to augmented intelligence and facilities management will lead to record-breaking savings, assets Edward Sullivan of FacilitiesNet. While some of these innovations carry potential challenges, success is still possible.

The Future of Facilities Management is Ever-Changing

The biggest hurdle with the innovation of the IoT today lies in its broad scope and the growing prevalence of data-gathering systems. Every system has the capability to generate and collect data, but this data lacks value in its raw form. It must be passed through a series of systems and platforms to determine its use and how it can be applied to create value. The complexity and ever-changing nature of modern, smart devices may result in inefficiencies and confusion.

Combining Augmented Intelligence and Facilities Management Can Alleviate Potential Challenges

Instead of trying to make sense of building IoT data independently, Facilities Managers have an ever-growing arsenal of available resources, including advanced analytics that can scale with a company, to generate insights and improve the efficiency of all assets. In addition to web-based monitoring, which has been around for a while, today’s Facilities Managers can effectively move the onus of managing systems to end-users. This may include building occupants, such as leases and shift managers, who can access the system and adjust settings. Meanwhile, smart systems reduce the need for intervention by allowing cross-system communication.

For instance, the lighting system can kick on automatically during twilight, triggering an automated adjustment to cooling and heating systems. When systems malfunction, smart devices may generate work orders without requiring the manager’s approval, streamlining facilities management. This alleviates the potential challenges that come from having too much data to effectively manage and drive business outcomes.

How to Create Value Through Data in the Future of Facilities Management

Creating value through actionable data is possible by understanding and strategically approaching the barriers to adoption, reports Buildings.com. Instead of becoming overwhelmed with data, follow these necessary steps:

  1. Retrofit your facility to collect data from all systems, and remember to connect systems that are often overlooked in facilities management.
  2. Address the maintenance backlog. Use data to make informed maintenance decisions, including when planning the quarterly or annual budget.
  3. Develop a data-based business use case for the future of facilities management and investments.
  4. Automate system controls and reporting, which are essential to fast, profitable deployment of newer, smart systems.
  5. Track space utilization and occupancy, which affect heat flows, runtime and use of resources.
  6. Train team members on what to expect when implementing a combined augmented intelligence and facilities management
  7. Leverage efficiency and better capital planning through advisory or managed services, like 360™.

Supplement Your Resources With the Right Information Today

The right use of augmented intelligence and facilities management tools can position your organization to reduce the stress associated with capital planning, increase the use of predictive, preventive maintenance, and boost efficiency among team members and extend the useful life of critical assets. Put the pedal to the metal in your facilities management processes by leveraging intelligent solutions for your organization. Visit ENTOUCH online or by calling 1-800-820-3511 today.