ENTOUCH Smart Building Solutions

How Actionable Data Enables Continuous Improvement of Facilities Maintenance

Data for data’s sake is useless but actionable data is the facilities management world’s most valuable resource. Unlike humans and machinery, actionable data in facilities management is an endless treasure trove of information and insights. The proper use of data and making it “actionable” can mean the difference between avoiding extra costs on assets or saving millions of dollars. Unfortunately, data as a whole is also an overwhelming prospect for Facilities Managers, especially those with limited experience in data science. Yet, today’s smart systems are designed for use by anyone with basic computer skills. Facilities Managers need to know a few things about how actionable data enables continuous improvement of facilities maintenance.

What Keeps Facilities From Continuous Improvement?

The facilities budget is the primary antagonist to continuous improvement. A common issue comes up when companies fail to realize the benefits of energy management are not limited to a single time frame. In other words, gaining sustainability recognition, such as LEED or ENERGY STAR® Certification, is not a one-time event, but a continuing process that requires attention and resources, explains FacilitiesNet. Unfortunately, the facilities management department is often the last-considered department of the company (although that is starting to change), and resources are scarce at best. Therefore, it is up to each Facilities Manager to build support throughout the company for continuous improvement, and data can help.

Actionable Data Empowers Facilities Managers

Facilities maintenance includes both preventive and reactive maintenance. Reactive maintenance is not always avoidable. There will be accidents, damage from weather-related events and other issues that require attention. However, a quality preventive maintenance program, utilizing predictive analytics, can help Facilities Managers understand asset health and when maintenance is necessary. Moreover, combining data from the computerized maintenance management system (CMMS) and energy management platforms will allow Facilities Managers to see the complete picture of a need from identification through resolution, reports Jeff O’Brien of Buildings.com.

How to Use Actionable Data to Achieve Continuous Improvement of Facilities Maintenance

Facilities Managers that wish to deploy actionable data to achieve continuous improvement of facilities maintenance should follow these steps:

  1. Show forecasted costs versus savings.
  2. Focus on high-ROI issues first.
  3. Use machine learning to identify the best course of action to reduce and avoid costs.
  4. Consider the total cost of ownership of the facility and its assets.
  5. Deploy sensors to track real-time data and identify needs.
  6. Integrate the EMS with CMMS to understand the relationship between maintenance and energy management.
  7. Highlight potential cost avoidance through continued improvements, using analytics-driven insights to build support.
  8. Use reporting to simplify data sharing.
  9. Create a guest-facing portal for feedback.

Leverage the Potential of Actionable Data Across Distributed Facilities

Actionable data is an excellent resource, and its power will increase as more systems come online. Of course, it all depends on your company deciding to implement the smart sensors and processes necessary to track and manage data. Fortunately, ENTOUCH can help you with the initial process and let your team handle the rest. Find out more about how your organization can use actionable data to make informed decisions by contacting ENTOUCH online or calling 1-800-820-3511.