ENTOUCH Energy Management

A Note from the ENTOUCH CEO: Knowing your How, What, and Why

Questions? Call 1.800.820.3511

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Ensure and expand savings

Reliable. Verifiable ROI with ENTOUCH.360

  • 100% retention rate

  • Alert management

  • First call for facility issues

  • 24x7 monitoring and support that extends facility management staff and guarantees ROI

  • Automated and validated work order integration into existing CMMS platform

  • Quarterly business reviews that continually improve system performance and savings

  • All ENTOUCH.360 customers are covered under warranty should hardware need replacement

Consultative insights based on years of experience.

ENTOUCH.360 is our best-in-class service. ENTOUCH.360 customers enjoy:

  •      Verifiable ROI
  •      A lifetime of subscription hardware warranty
  •      A dedicated customer success manager
  •      24x7x365 monitoring
  •      Optional work order automation through integration to CMMS platforms
  •      Customer support for technical and comfort issues
  •      In-depth quarterly business reviews that expand your savings and improve your ROI.

We create a complete inventory of all your assets by location, make, and model during the installation process. This, combined with our customized reports, enables us to be your data scientist, letting you know which assets are underperforming, the cost of inaction, and where to best allocate your maintenance and capital dollars for maximum impact.

Your time is valuable, and you need the answer more than you need a list of questions. 

Please don’t take our word for it. Contact us, and we’ll put you in touch with one of our customers. With a 100% renewal rate, it turns out our customers are our best salespeople. 

Manual
Manual
NON-ENTOUCH LOCATION
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Client Hot or Cold

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Contacts Facility Manager

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Facility Manager Receives Complaint, Assesses Validity

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Facility Manager Enters Work Order

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Work Order is Received and Truck is Rolled

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Technician Arrives Onsite and Asks Client About Problem

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After Review and Discussion Resolves Problem

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Enters Closeout Information and Work Order is Closed

8

Steps
Automated
Automated
ENTOUCH.360 Non-valid issue
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Client Hot or Cold

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Work Order Opened in CMMS

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Routed to ENTOUCH.cloud for validation

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ENTOUCH Assesses System

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System Working Correctly
Work Order Closed

5

Steps
ENTOUCH.360 valid issue
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Malfunctioning System Automatically Detected

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Work Order Generated in CMMS, Truck Rolled

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Technician Repairs Unit

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Repairs Confirmed
Work Order Closed

4

Steps

Non ENTOUCH Location

  • ent-non-valid

    Client hot or cold

  • Entouch_360_Icons

    Contacts facility manager

  • Entouch_360_Icons

    Facility manager receives complaint, assess validity (often with call back)

  • Entouch_360_Icons

    Facility manager enters work order

  • Entouch_360_Icons

    Work order is received and truck is rolled

  • Entouch_360_Icons

    Technician shows up at site and asks client about problem

  • Entouch_360_Icons

    After review and discussion fixes problem or determines there is no problem

  • Entouch_360_Icons

    Enters information into system and work order is closed

8

Steps
  • Many human touches
  • Unnecessary truck rolls
  • Uninformed technician

ENTOUCH.360 Non-Valid Issue

  • ent-non-valid

    Client hot or cold

  • ent-non-valid

    Open work order in CMMS

  • ent-non-valid

    Work order routed to ENTOUCH.cloud for evaluation

  • ent-non-valid

    ENTOUCH queries unit and assesses system functionality

  • ent-non-valid

    System properly functioning, work order closed

Unnecessary Truck Rolls Avoided

5

Steps
  • Fully automated
  • Unnecessary truck roll avoided
  • Fewer steps

ENTOUCH.360 Valid Issue

  • Entouch_360_Icons

    System not working properly automatically detected by ENTOUCH

  • Entouch_360_Icons

    Work order generated in CMMS and truck dispatched with targeted information

  • Entouch_360_Icons

    Technician goes to malfunctioning unit and repairs

  • Entouch_360_Icons

    Repairs confirmed by system, work order closed

Valid Truck Roll; Technicians has details of HVAC issue

4

Steps
  • Truck rolled for real issue
  • Information in hand to fix the problem
  • Fewer steps
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ENTOUCH.one

Critical first mile that turns buildings into data generating objects.

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ENTOUCH.gateway

Leverage existing controls investment.

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ENTOUCH.cloud

Turns data into intelligence.

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ENTOUCH.360

Ensure and expand savings.