ENTOUCH Smart Building Solutions

Adapt or Die: Moving from Reactive Response to Proactive Facilities Management

Reactive maintenance strategies are the furthest thing from the definition of a successful strategy. Reactive maintenance requires something to break and disrupt operations before it is addressed. Unfortunately, Facilities Managers have relied on reactive maintenance for so long that moving away from that traditional process is almost impossible. However, evolving maintenance strategies to a proactive facilities management style, white leveraging data-driven management tools, is crucial to business survival today, and Facilities Managers need to know why.

The Penalty of Reactive Response in Facilities Management

Take a moment to think about the issues inherent in reactive facilities management. Reactive processes only initiate an activity when something goes wrong to the point where it is visibly noticeable. As a result, Facilities Managers often see the effect of higher costs resulting from compounding asset failures and deferred maintenance. As reactive maintenance costs increased, it becomes more difficult to justify the investment necessary to implement new technologies that will enable proactive facilities management. Furthermore, Facilities Managers are under increasing pressure to cut costs and reduce the operating budget, so reactive maintenance sounds like an ideal way to maintain the status quo. Unfortunately, nothing could be further from the truth.

Proactive Facilities Management Enables Cost Avoidance

The most significant benefit of proactive facilities management is using smart technology to predict the future demands on your facilities accurately. In the HVAC system, the application of actionable data can help Facilities Managers recognize when critical equipment may begin to deviate from standards, such as slight changes in energy use, increased air supply delta, and more. Instead of waiting for an asset to completely malfunction, facilities managers can turn data into actionable insights. When these problems arise, written in the data itself, they can enact processes, such as proactive maintenance, to correct the issue before it results in a disruption to facility operations. Depending on the type of facility, a disruption amounts to increased negative behaviors among employees, poor guest experiences, and lower operational efficiency. Since proactive approaches rely on using data to predict what will happen, the maintenance schedule can evolve with the times, reducing the overall cost increases associated with deferred, reactive maintenance, which is essential in achieving true cost avoidance, transforming a traditional cost center into an area of profit for an organization.

How to Successfully Implement Proactive Processes

Implementation of proactive facilities management sounds complicated and overwhelming. At one time, this was true; companies with access to resources could leverage advanced sensors, analytics, and dedicated services to empower proactive facilities management. With the rise of smart building solutions, the costs of implementing smart sensors, including the use of low-energy devices, helps facilities managers achieve data-driven insight without steep costs. Most importantly, the costs of implementation are dramatically offset by the cost avoidance savings possible after an organization moves ultimately into a proactive maintenance and management mindset. Short-term cost increases are likely, resulting from the increased need to handle maintenance issues that were too subtle to notice. As the maintenance backlog decreases, the overall cost of facilities management will decline. Facilities managers should take two necessary actions to implement proactive processes—use a smart building solution to gather and analyze data and effectively measure performance

Adopt a Proactive Facilities Management Strategy

The right facilities management strategy is everything. Facilities Managers that follow proactive approaches realize real savings and improved visibility into facilities costs, planning processes, and more. Learn more about how a proactive facilities management strategy can benefit your business by visiting ENTOUCH online today.