ENTOUCH Smart Building Solutions

What Does High Retail Energy Management Maturity Look Like?

Retail energy management is evolving. The days of handling problems as they arise will result in higher costs to an organization, and guests expect lower prices than ever.

If your company cannot provide a quality experience at a reasonable price, your guests will go online and shop. However, retailers can change standard facilities management practices by increasing the maturity of their retail energy management program.

Poor Retail Energy Management Maturity Contributes to Higher Costs and Increases Risk

An energy management program can be a misnomer; some Facilities Managers may have programs that monitor overall energy costs. Although this is a type of energy management program, it leaves little hope for cost savings. Facilities Managers may not know what needs to change to reap real-world savings. Therefore, poor energy management maturity increases costs and may increase the risk to a business. For instance, an insufficient level of maturity may result in delayed maintenance, driving the cost of repairs upward, reducing the life expectancy of facility assets, and increasing risk, catastrophic failure, and negative guest experiences.

Mature Retail Energy Management Streamlines Facilities Management

Facilities Managers cannot improve what they do not understand or know. While benchmarking will help Facilities Managers understand existing energy use, mature retail energy management can streamline the entire process.

For example, a mature energy management program actively looks for cost savings through opportunities for continuous improvement. A program of low maturity may only identify these opportunities when a corresponding opportunity has been found that falls within the guidelines of the existing program. In other words, cost savings from reduced HVAC system use may only become noticeable when the entire system is brought online later in the day by accident. A mature program would identify this opportunity before it was “stumbled upon.”

Best Practices to Improve Retail Energy Management Maturity

Retail energy management maturity is about understanding the basic principles that affect overall energy consumption in your building. This includes systems that affect the energy use of other systems. For example, computers may be subject to higher energy use when not adequately cooled. As a result, reports the Retail Industry Leaders Association, Facilities Managers should follow these best practices:

  1. Conduct an energy audit.
  2. Review existing processes for assessing energy use.
  3. Use advanced smart devices and energy systems in all new construction.
  4. Retrofit existing facilities with smart, connected systems.
  5. Consider outsourcing energy management and analytics.
  6. Take advantage of renewable energy resources that are at your disposal.
  7. Give systems the ability to self-optimize controls, especially HVAC systems.
  8. Centralize energy management controls.
  9. Automate alerts and notifications for issues resulting in higher energy use.
  10. Follow-through with recommendations to improve energy use.

Schedule Your Energy Assessment Now

Retailers with high energy management maturity can significantly improve profit margins, boost guest experiences, improve team member productivity, and reduce risk in their enterprises. Installing LEDs alone could save 50 percent off lighting costs, and Facilities Managers must begin increasing the maturity of their energy management program.


ENTOUCH is the leader in energy management-as-a-service and smart building technology. Our integrated, cloud-based software and technology, combined with 24/7 advisory services, render a 360° view of any facility ecosystem, fueling real-time decisions that reduce energy consumption, improve operational efficiency and extend the useful life of critical equipment for multi-site businesses across North America. Our customers operate in fitness, healthcare, retail, financial services, restaurant, childcare, and other markets and include Group 1 Automotive, Office Depot, ALDO, KinderCare, 24 Hour Fitness, and Chuck E. Cheese.

Contact us today to learn more about building energy efficiency and smart building technology.

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What is your industry?




Child Care


Financial Services

Health Care


How many facilities do you have?


Based on ENTOUCH’s years of experience in multiple industries and resultant repository of results, we’ve pre-populated the following values. Please feel free to edit or just scroll to bottom and select Results.


Where are the majority of your stores located?





West Coast


Do you want full service monitoring, support and extended hardware warranty (ENTOUCH.360)?

What are your hours of operation?

Closes Overnight

Open 24 Hours

Do you have LED lights?

Do you have an exisitng EMS in the majority of your locations?

What do you want to install in addition to climate control?





Do you know your average annual energy spend per site?

What is your annual energy spend per site?